besthellos
Thoughtful conversations.
Useful outcomes.
A new service, from the first hello
besthellos gave us the freedom to develop the brand and product together. We created the name, logo and visual identity, then designed and built the website and software platform around a familiar moment: calling a business for help.
Visit the live websiteA voice in two typefaces
We paired Manrope’s open, practical letterforms with the conversational character of Instrument Serif. The contrast gives the website a voice while keeping call records and controls easy to read.
A welcome, in cobalt
We created a collection of cobalt illustrations to give voice software a more welcoming introduction. The bell and swallow carry that character through the website; the compact voice mark carries it into the product.
From introduction to product
We built the public website around recognizable conversations, helping visitors understand the service before exploring the product.
Built around the call
We defined what each agent needs to ask, which details to save and what should happen next. Those rules connect the conversation to the business: updating a record, notifying a teammate or arranging a follow-up. Separate call records keep simultaneous conversations from getting mixed together.
Follow the conversation as it happens
Live calls show their progress alongside the conversation. We brought the monitor, call history, summaries and follow-ups into one workspace, with teammate tags so the right person can pick up where the call left off.
The result
We developed besthellos from its name and identity through to the working platform. The website explains the service; the product gives teams a clear record of what was said and what needs to happen next.